men and women 18 years to 80 years

current diagnosis of type 2 diabetes diagnosed at least 6 months previous to the intervention

have seen their participating family physician of the vancouver coastal health authority catchment area at least twice over the last two years, with at least one of those visits including the code for diabetes.

english speaking

ability to review the consent form independently

have access to the online video teleconsultation and personal health record from their home

have basic computer literacy (use a computer and the internet at least once a week)

physical disability that precludes normal internet use

diagnosis of a terminal illness

pregnancy, planning a pregnancy, or currently lactating